System Air Conditioner Service
Delivering optimal service, prioritizing customer satisfaction
System Air Conditioner Service
Delivering optimal service, prioritizing customer satisfaction
What We Offer
Hi-M. Solutek offers post-installation support and, if needed, reinstallation for LG Electronics system air conditioners.
Our service experts deliver prompt, friendly, and precise support to B2B sites.
We Cover
EHP
GHP (Gas Engine Driven Heat Pump)
Concealed Duct
Geothermal
Single
Multi
We Provide
Wired/Wireless Remote Control
Central Controller
Device Connector
Main Services
Relocation Installation
If a service issue arises due to an installation problem, it can be resolved through a relocation installation.
Complimentary Service
We offer fast, friendly, and precise service at no cost for product defects that occur within the warranty period, ensuring greater user convenience.
Chargeable Service
After the warranty period expires, we offer paid service using genuine LG Electronics parts. Service fees, including visit charges, repair costs, and parts fees, apply based on the service scope.
Service Process
Service Process and Customer Journey
※ Customer Center Operation Hours: 8:30 am to 5:30pm
※ Faster service can be offered if the correct model name, product condition, and installation environment are provided upon receiving the inquiry.
Inquiry Received
Our customer service team has received your inquiry and will dispatch our Service team to the site.
Diagnosis
Following the visit, our team will assess and provide a diagnosis.
Repair
After the diagnosis, the repair and resolution process will be in progress.
Completion
The service has been completed, and payment has been received.
